DA LOOP · DUBAI AIRPORTS
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THE DA LOOP ASSISTANT
Ask the loop anything it can prove.
The assistant answers from two sources only: DA-approved content and live Greenshare data. When it cannot answer from those, it says so and hands over to a person.
AwarenessEducationQ&AEngagement
DA
DA Loop Assistant
Grounded in DA-approved content + live Greenshare data
Which bin for my coffee cup?
Cup → General (liner-coated). Lid → Plastics. Sleeve → Paper.
Nearest station: B14 — 40 m ahead on your right.
128.4 t recovered today · 62.8%, ahead of the ladder.
Scripted mock-up — responses are local lookups, no AI calls.
Governance
Rules the assistant never breaks
Grounded & cited
Answers come from DA-approved content and Greenshare only.
Declines rather than speculates
No source, no answer — the assistant says so plainly.
Human handoff
Anything unresolved routes to the DA Loop team.
Arabic + English at launch
Six languages by Contract Year 2.
WCAG 2.2 AA
Fully accessible by keyboard and screen reader.
Feeds the research loop
Anonymised conversations inform the Engage indicators and the INSEAD research loop.
Operates under written approval
Dubai Airports approval, with monthly conversation-quality review.